Refund Policy

Last updated: September 13, 2026

Starting a request

What shoppers should know: Email vikasduru1016@gmail.com within 30 calendar days after delivery and obtain approval before mailing anything. Include the order number, checkout email, and reason; for a product issue, add helpful photos or video and keep the packaging and included parts.

Mailing an approved return

How this works: Returns are made by mail. A free prepaid return label is included in the package; an eligible approved return using that label does not require the customer to pay its label charge or corresponding return postage. If the enclosed label is missing or lost, contact us for help. After approval, we confirm the correct return address and instructions; the mailing address on Contact Us is for correspondence and is not automatically the return destination.

Fees, exchanges, and refunds

Useful details: We charge no restocking fee. Exchanges depend on review and available inventory. After a refund is approved, we process and initiate it to the original payment method within 10 days. A bank, card issuer, or payment provider may need additional time to post the credit.

Statutory rights

What shoppers should know: Nothing in this policy limits consumer rights that cannot lawfully be excluded.

Returns and exchanges

How this works: We accept returns for defective and non-defective products, and we accept exchanges. Returns are limited to new goods. A non-defective item returned because of a changed preference or an option chosen in error must be unused and remain in its original condition. Damaged, defective, incorrect, incomplete, or materially misdescribed goods may also be reviewed.